Current:Home > InvestT-Mobile is switching some customers to pricier plans. How to opt out of the price increase. -InvestPro
T-Mobile is switching some customers to pricier plans. How to opt out of the price increase.
View
Date:2025-04-28 01:23:00
If you’re a T-Mobile customer, take a close look at your phone bill.
The cell phone carrier is running a test in which it automatically switches some customers to more expensive rate plans unless they opt out.
"We haven’t kicked it off yet, this would be a small-scale test where we reach out to a small subset of customers who are on older rate plans to let them know they have the opportunity to move to newer, better plans with more features and more value," T-Mobile said in a statement to USA TODAY.
The rate hike affects some customers on older unlimited plans such as T-Mobile One, Simple/Select Choice, Magenta and Magenta 55 Plus. Those customers will be migrated to Go5G.
The new plans increase the cost per line by $10 (or $5 a line with auto pay). Go5G plans start at $75 a month per phone line including taxes and fees.
"Eligible customers would hear from us when this starts," T-Mobile said. "No customer accounts will be changed until then."
How to opt out of the T-Mobile rate hike
Customers can choose to stay on their current or similar plan if they prefer, T-Mobile said. If you want to opt out, call T-Mobile customer service.
T-Mobile markets itself as a customer-friendly “Un-carrier” but, with its 2020 takeover of Sprint, it has led a wave of consolidation that has left consumers with fewer choices.
T-Mobile-Sprint mergerWill you pay more for your cellular plan?
The carrier – now the country’s second largest of three nationwide cell phone networks – pledged not to raise rates on plans for three years to win regulatory approval for the Sprint takeover.
Rivals AT&T and Verizon raised rates on older plans last year.
veryGood! (575)
Related
- New Mexico governor seeks funding to recycle fracking water, expand preschool, treat mental health
- Suburban Milwaukee police officer, 2 civilians hurt in incident outside hotel
- Maui County sues Hawaiian Electric Co. for damages from disastrous fires
- Alex Murdaugh to plead guilty in theft case. It would be the first time he admits to a crime
- A South Texas lawmaker’s 15
- Hyundai recalls nearly 40,000 vehicles because software error can cause car to accelerate
- Officers fatally shoot armed man during post office standoff, North Little Rock police say
- Broadband subsidy program that millions use will expire next year if Congress doesn’t act
- Man can't find second winning lottery ticket, sues over $394 million jackpot, lawsuit says
- 5 things to know about US Open draw: Novak Djokovic, Carlos Alcaraz on collision course
Ranking
- FACT FOCUS: Inspector general’s Jan. 6 report misrepresented as proof of FBI setup
- Tearful Miley Cyrus Gives a Nod to Disney in Music Video for New Song “Used to Be Young”
- Beloved wild horses that roam Theodore Roosevelt National Park may be removed. Many oppose the plan
- 'Dune 2' delay: Timothée Chalamet sequel moves to 2024 due to ongoing Hollywood strikes
- Rylee Arnold Shares a Long
- Two suspects are dead after separate confrontations with police in Missouri
- Carlos Santana apologizes for 'insensitive' anti-trans remarks during recent show
- As Companies Eye Massive Lithium Deposits in California’s Salton Sea, Locals Anticipate a Mixed Bag
Recommendation
Federal appeals court upholds $14.25 million fine against Exxon for pollution in Texas
Bray Wyatt was a creative genius who wasn't afraid to take risks, and it more than paid off
Storms are wreaking havoc on homes. Here's how to make sure your insurance is enough.
Bachelor Nation's Shawn Booth Weighs In On Ex-Fiancée Kaitlyn Bristowe’s Breakup With Jason Tartick
Louvre will undergo expansion and restoration project, Macron says
FIFA suspends Spain soccer federation president Luis Rubiales for 90 days after World Cup final kiss
Bare electrical wire and poles in need of replacement on Maui were little match for strong winds
Chicago police are investigating a shooting at a White Sox game at Guaranteed Rate Field